I’m still in utter shock over what happened between Google Analytics and me last week. On Thursday, March 13, I was looking over my analytics information which any blogger knows can be completely maddening. I was swinging a crossed leg, smacking my gum, thinking nothing of this moment in time. Oh, the irony…
I had an old website attached to my account that I wanted to delete. My intent was to delete the old account, so that information from a defunct website was no longer displaying. I wanted my blog, Zealous Mom, as the only account.
Sounds simple, right?
That’s what I thought.
How very wrong I was…
Beside my old website was a button that read, “Delete this Account”, so I nonchalantly clicked it, the entire time thinking it was taking off my old website. In an instant, my entire Google Analytics account was deleted.
I was staring at a screen that said. “Sign Up for a Google Analytics Account Today.” What!? I already have an account. You know, the one that just vanished into thin air?
Why do we get a warning message with Gmail when we haven’t attached something if the email includes the word “attach”, yet we don’t get some sort of warning sign if we are about to delete our entire Google Analytics account!
I decided then to call Google Support and get on some Google Analytics forums. There had to be a solution. There had to be a way to recover my data. This is the message I kept seeing.
“Please note that once you’ve deleted your account, that’s it: the account is gone, and we are not be able to retrieve any historical data or reinstate your reports.”
I felt like crying. I adore Google. I have such solid faith in them. They have never disappointed me. Until now…
So I squared my shoulders, created a new account, took some of the blame, and as I looked at that flat line going across the screen with 0 unique visitors, my heart literally broke.
Blogger friends, if ever you want to make a change to your Google Analytics account, please consult someone with half a techy brain first. That person would obviously not be me.